How to verify camera and microphone functionality on Windows

Step by step

1. 30 sec

   Open the Windows Settings app

   Press the Windows key on your keyboard and select the Settings gear icon. Alternatively, use the keyboard shortcut to launch the interface directly.

   Note: Windows + I
2. 1 min

   Test the integrated microphone

   Navigate to System > Sound. Locate the Input section and speak into your microphone; the Test your microphone bar should pulse in response to your voice.

   Note: If the bar does not move, ensure your microphone is not muted via a physical switch on your keyboard or headset.
3. 1 min

   Review microphone privacy permissions

   Go to Privacy & security > Microphone. Ensure the Microphone access toggle is set to On and that Let apps access your microphone is enabled.

4. 1 min

   Test the integrated camera

   Navigate to Bluetooth & devices > Cameras. Select your integrated webcam from the list to view the device properties and ensure the Status displays as Connected.

   Note: Click the Open camera button to trigger the Windows Camera app and visually confirm the feed.
5. 30 sec

   Verify camera privacy permissions

   Return to Privacy & security > Camera. Ensure Camera access is set to On and that Let apps access your camera is toggled to On.

6. 1 min

   Check for driver conflicts

   Right-click the Start button and select Device Manager. Expand Cameras and Audio inputs and outputs, right-click your hardware, and select Update driver if a yellow warning icon appears.

   Note: Select Search automatically for drivers to allow Windows to fetch the latest firmware from the manufacturer.