How to Update Recovery Information for a Windows Account

Step by step

1. 30 sec

   Open Account Security Settings

   Open the Settings app by pressing Win + I. Navigate to Accounts in the left sidebar and select Your info, then click on the Microsoft account link to open your account portal in your default web browser.

   Note: Win + I
2. 1 min

   Navigate to the Security Dashboard

   Once signed in to the account portal, locate the top navigation bar. Click on the Security tab to view your current sign-in and recovery options.

3. 1 min

   Verify Your Identity

   Click on Advanced security options. You may be prompted to verify your identity by entering a code sent to your existing registered phone number or email address.

   Note: Complete this step promptly, as codes expire after 10 minutes.
4. 1 min

   Add or Remove Recovery Methods

   Under the Ways to prove who you are section, select Add a new way to sign in or verify. Choose between an email address or a phone number and follow the on-screen prompts to input the new information.

5. 1 min

   Confirm the New Credentials

   Check the new email or phone number for a verification code. Enter this code into the security portal to validate the new recovery method.

6. 30 sec

   Remove Outdated Information

   Review your list of recovery methods. Click the Remove button next to any old phone numbers or email addresses you no longer have access to.

   Note: Always maintain at least two different recovery methods for optimal account safety.