How to Reset Your Windows Hello PIN
- Difficulty
- Beginner
- Tested on
- Windows 11 Pro - Version 24H2
- You will need
- Active internet connection, Microsoft Account credentials
Step by step
Navigate to the Sign-in options
On the Windows sign-in screen, select the Sign-in options link located below the password or PIN field. Choose the PIN icon if prompted to select a different method to verify you are attempting to reset the correct credential.
Initiate the PIN reset sequence
Click the link labeled I forgot my PIN. A verification window will appear, asking you to confirm your identity through your Microsoft Account.
Note: Ensure your device is connected to a network to receive the verification code.Verify your identity
Enter your Microsoft Account password when prompted. If you have two-step verification enabled, select your preferred contact method—email or text message—to receive the security code, then input the code into the verification field.
Create a new PIN
Once identity verification is complete, the Setup a PIN window appears. Enter your new PIN into the first field, then re-enter it into the confirmation field.
Note: Use a complex, non-sequential string to maintain account security.Apply changes and sign in
Click OK to finalize the reset. Use your newly created PIN to sign into your Windows desktop environment.
Note: The system will immediately apply the new PIN; no restart is required.