How to Fix Google Home Device Not Found Errors

Step by step

1. 30 sec

   Verify your Wi-Fi network

   Ensure your mobile device is connected to the same Wi-Fi network as the Google Home device. If your router broadcasts both 2.4GHz and 5GHz bands, verify that both devices are on the identical frequency to prevent local network discovery failure.

2. 1 min

   Power cycle your hardware

   Unplug the power cable from your Google Home device. Wait 60 seconds before reconnecting the cable to force a clean boot of the device's network interface.

   Note: Do not use the reset button during this process; only perform a power cycle.
3. 1 min

   Enable Local Network Access

   On iOS, navigate to Settings > Google Home and ensure Local Network is toggled On. On Android, go to Settings > Apps > Google Home > Permissions and ensure Nearby Devices is set to Allowed.

4. 1 min

   Restart the Google Home application

   Force close the Google Home app on your smartphone to clear cached discovery data. Swipe up from the bottom of your screen to open the app switcher, locate the Google Home app, and swipe it away to terminate the process before reopening it.

5. 1 min

   Refresh the setup process

   In the Google Home app, tap the Plus (+) icon and select Set up device. Choose New device and allow the app to scan for available hardware; if the device appears, follow the on-screen prompts to re-establish the connection.

   Note: Keep your phone within 5 feet of the Google Home device during the scan.