How to Fix AirPods Not Connecting to iPhone

Step by step

1. 30 sec

   Verify Bluetooth status

   Open the Settings app on your iPhone and tap Bluetooth. Ensure the toggle is set to On and confirm that your AirPods do not appear under My Devices as 'Not Connected'. If they are listed, tap the 'i' icon and select Forget This Device.

   Note: A simple toggle of the Bluetooth switch can often clear minor connection errors.
2. 1 min

   Clean the charging contacts

   Ensure the AirPods are seated correctly in the charging case. Use a dry, lint-free cloth to wipe the metal contact points on the bottom of each AirPod and inside the case to ensure a proper power connection.

3. 1 min

   Perform a factory reset

   Place both AirPods in the charging case with the lid open. Locate the setup button on the back of the case and press and hold it until the status light on the front flashes amber, then white.

   Note: The amber light indicates the reset process has initiated.
4. 1 min

   Re-pair the AirPods

   Hold the open charging case next to your unlocked iPhone. A setup animation will appear on the screen; follow the on-screen prompts to establish a new connection.

5. 30 sec

   Test the audio output

   Open Control Center on your iPhone by swiping down from the top-right corner. Tap the AirPlay icon in the Media Controls card and select your AirPods from the list to force the routing of audio.

   Note: If the AirPods appear but produce no sound, adjust the volume level using the hardware buttons on the side of your iPhone.