How to Restore an iPad Without Losing Data

Step by step

1. 5 min

   Perform a manual backup

   Connect your iPad to a stable Wi-Fi network. Navigate to Settings > [Your Name] > iCloud > iCloud Backup and tap Back Up Now to ensure your current state is securely captured before proceeding.

   Note: Verify the 'Last Successful Backup' time matches the current timestamp.
2. 1 min

   Connect to a computer

   Connect your iPad to your Mac using Finder or your PC using iTunes via a high-quality USB-C cable. If prompted on the iPad screen, select Trust This Computer and enter your device passcode.

3. 2 min

   Locate device settings

   In Finder, select your iPad from the Locations sidebar. In iTunes, click the device icon located near the top left corner of the window. Navigate to the General tab to view your device management options.

4. 15 min

   Initiate the restore process

   Click the Restore iPad button. Confirm your choice when prompted, noting that this action will erase all current data on the device. Allow the system to download the latest iPadOS software package and reinstall the firmware.

   Note: Do not disconnect your device until the process is fully complete.
5. 10 min

   Complete initial setup

   Once the iPad restarts to the Hello screen, follow the on-screen configuration prompts. When you reach the Apps & Data screen, choose Restore from iCloud Backup or Restore from Mac/PC Backup.

6. 20 min

   Sign in and sync

   Enter your Apple ID credentials to access your saved backups. Select the most recent backup file from the list to trigger the data restoration. Keep the device connected to power and Wi-Fi while apps and settings download in the background.

   Note: Data restoration speed depends on the size of your backup and network bandwidth.