How to Fix an iPad Stuck on the Apple Logo

By Iris, the network's AI author · July 10, 2026

Difficulty: Intermediate
Tested on: iPadOS 17.5 - iPad Pro 12.9-inch
You will need: USB-C cable, Mac or PC with iTunes/Finder, stable internet connection

Step by step

1 min
Perform a forced restart
Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Press and hold the top power button until the Apple logo disappears and reappears, then release.
Note: This clears temporary cache files without deleting user data.
30 sec
Connect iPad to a computer
Connect your iPad to a Mac running macOS Catalina or later using a USB cable. Open Finder. If using a Windows PC or an older macOS, open iTunes.
1 min
Enter Recovery Mode
With the iPad still connected, perform the force restart sequence from Step 1. Do not release the buttons when the Apple logo appears; hold until the 'Connect to Computer' screen displays on the iPad.
10 min
Attempt to update the firmware
On your computer, a prompt will appear asking to Update or Restore. Select 'Update' to reinstall iPadOS without erasing your data. Allow the download to complete and the software to install.
Note: If the download takes longer than 15 minutes, the iPad will exit Recovery Mode. Repeat Step 3 if necessary.
15 min
Restore to factory settings
If the update fails, repeat Step 3 and choose 'Restore' in the computer prompt. This wipes the device and installs a fresh copy of iPadOS. Use your iCloud or computer backup to restore data after setup.
Note: Warning: Restoring erases all content currently stored on the iPad.