How to Back Up and Restore Secure Folder Data Before a Factory Reset

Step by step

1. 1 min

   Open the Secure Folder settings

   Launch the Secure Folder app from your App Drawer. Tap the three-dot menu icon in the top right corner and select Settings to access the configuration dashboard.

2. 1 min

   Initiate the cloud backup

   Within the Secure Folder settings, tap on Backup and restore. Select Back up Secure Folder data to sync your current encrypted files and app data to your Samsung Account.

   Note: Ensure your device is connected to a stable Wi-Fi network to avoid sync errors.
3. 2 min

   Confirm the backup completion

   Wait for the progress bar to reach 100%. Once finished, check the timestamp under the Last backup header to verify that the sync successfully captured your latest changes.

4. 1 min

   Perform the factory reset

   Navigate to Settings > General management > Reset > Factory data reset. Follow the on-screen prompts to erase your device data and restore it to factory conditions.

   Note: This action is permanent and erases all data on your device, not just the Secure Folder.
5. 2 min

   Restore data after device setup

   After completing the initial device setup, open the Secure Folder app. Log in with your Samsung Account credentials when prompted and select Restore from cloud to pull your encrypted data back onto the device.