How to Factory Reset an Android Device Safely

Step by step

1. 1 min

   Back up your data

   Open Settings, tap Google, then select Backup. Tap Back up now to sync your contacts, photos, and system settings to your Google Drive account.

   Note: Verify the backup status in Google Drive to ensure all files are current.
2. 1 min

   Remove active accounts

   Navigate to Settings, then Passwords & accounts. Select your Google account and tap Remove account to prevent Factory Reset Protection (FRP) from locking the device for the next user.

   Note: Repeat this for all email or third-party service accounts logged into the device.
3. 1 min

   Locate the reset menu

   Open Settings and navigate to System. Tap Reset options, then select Erase all data (factory reset).

   Note: If you cannot find this path, type 'Reset' into the search bar at the top of the Settings menu.
4. 30 sec

   Initiate the wipe

   Tap Erase all data at the bottom of the screen. Enter your device PIN, pattern, or password when prompted to authorize the action.

   Note: Ensure your phone is plugged into a power source before starting this process.
5. 10 min

   Complete the process

   Wait for the device to restart and display the Welcome screen. Power off the device immediately upon reaching the setup assistant to leave it in a clean state for the next user.

   Note: The phone will stay on the logo screen for several minutes while files are deleted.