How to Configure Privacy Zones on Your Security Camera

Step by step

1. 1 min

   Access your device settings

   Open the companion application for your security camera on your mobile device. Navigate to the camera dashboard and tap the Gear icon in the upper right corner to enter the device settings menu.

   Note: Ensure your camera is powered on and connected to the network before attempting changes.
2. 30 sec

   Locate the privacy zone menu

   Select the Video or Motion settings category. Look for the label titled Privacy Zones, Masking, or Excluded Areas.

   Note: If the option is missing, check your firmware version; some entry-level cameras do not support privacy masking.
3. 2 min

   Define the blocked area

   Tap the Add Zone or plus (+) button to overlay a digital box on your camera's live feed. Drag the corners or edges of the rectangle to cover the specific windows, doors, or public areas you wish to black out.

   Note: Keep zones as small as possible to ensure you are not masking critical security coverage.
4. 30 sec

   Commit the changes

   Review the mask placement on the screen to ensure the desired area is fully obscured. Tap the Save or Done button in the top corner to apply the settings to the camera's processing engine.

   Note: Changes may take up to 60 seconds to propagate to the cloud server.
5. 1 min

   Test the motion detection

   Walk through the area you have masked or have a secondary person move within the zone. Observe the camera feed to confirm that the movement is either hidden or does not trigger a motion alert notification.

   Note: If the camera still sends alerts, repeat the steps and enlarge the mask slightly to account for lens distortion.